What information do we collect about you?
We collect information about you when you place an order for our products or sign up for our email newsletters. We also collect information when you voluntarily complete customer surveys, provide reviews and feedback or participate in competitions. Information is also collected about your visits to our website using cookies.
How do we use the information about you?
The information we collect when you register with us allows us to fulfil any orders you place, update you on the progress of your orders and assist with any future customer service queries. If you agree, we will email you newsletters about our products, services and special offers. We also use your information to create customer profiles, such as customer interest groups (for example, customers interested in artwork by a particular artist).
Arran Art Gallery will not share your information for marketing purposes with any other companies.
To allow us to process your orders we use payment providers PayPal and WorldPay. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with. The information remains with the bank and Arran Art Gallery have no access to this sensitive data. Paypal and Worldpay transactions are subject to the Paypal and Worldpay Privacy Policies.
We use parcel carriers and delivery companies to dispatch orders. We share relevant information about you with the parcel carriers to allow them to deliver your goods.
We would like to send you email newsletters about our Artwork. We only send them if you have consented to receiving them and you have the right to opt out at a later date to stop us contacting you.
If you no longer wish to be contacted for marketing purpose, please contact us or you can unsubscribe using the link at the footer of our newsletter emails.
Access to your information
You have the right to request the information that we hold about you. If you would like a copy of personal information, please email us at firstname.lastname@example.org or write to: Arran Art Gallery, Shore Road, Whiting Bay, Isle of Arran, North Ayrshire KA27 8QH.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies. However, some of our website features may not function as a result.
How to contact us
E-mail to email@example.com or write to us at: Arran Art Gallery, Shore Road, Whiting Bay, Isle of Arran, North Ayrshire, Scotland KA27 8QH.